Frequently asked questions

MySmartBusiness gives you all the tools to run your small business from one place - manage your customer list, let clients book online, send email campaigns, run a loyalty program, and even sell products online. Think of it as your digital business assistant.

It's for small business owners - grooming salons, dental clinics, yoga studios, beauty salons, retail shops, fitness coaches, and any service provider who wants to stop losing customers and start growing.

Everything works in English, Bulgarian, French, and Romanian - your dashboard, your emails to customers, everything. You can switch languages anytime.

Click "Try it free", fill out a simple form about your business (takes 2 minutes), and we'll have everything ready for you within 24 hours. No credit card needed.

Usually within a few hours. We'll send you an email with a link to your personal business space as soon as it's ready.

No. The customer management tool is completely free, forever. You only need a card if you decide to add paid tools like online booking or email campaigns.

Customer Manager (free), Online Booking, Email Campaigns, SMS Messages, Loyalty Program, and Online Shop. Plus domain and email hosting tools. You pick what you need.

Yes, anytime. Turn tools on or off whenever you want. Your data is always saved, even if you turn something off.

Each plan includes a set of credits you can use to activate tools. Higher plan levels give you more credits and unlock more features. It's all included in your plan - no surprise charges.

Yes. Upgrade anytime and only pay the difference. Downgrade at the end of your billing period. No penalties, no hassle.

Credit or debit card, ePay.bg (for Bulgarian customers), or account balance from referral bonuses.

Absolutely. Your data is completely private and separate from other businesses. We use secure login links (no password to remember), and all data is stored in Europe following privacy regulations.

You get your own address (yourname.msbiz.ovh) for free. If you want to use your own domain name, that's available too.